The canteen restaurant is the most pretentious restaurant in waterloo.The management is farse,obnoxious and confused.They very disorganised and overbearing.The place is comfortable but the atmosphere is unbearable.
The food is good but the prices are monstrous.
At the center of waterloo we expect a total british enviroment.Funny enough there are enough foreigners but hardly any mixed people.From the british background.There are no equal opportunities and the workers look disgruntled.
The place is small and dark and they are always fully booked.
More about the restaurant coming soon.
I visit the Spitalfields branch a fair bit, as I work just round the corner (well, just above it actually).
It does get very busy, but I've always found the food to be excellent and good value (although not cheap) and the staff to be generally very helpful. Can't speak for the Waterloo branch, however.
Rebecca1, like Chris, I'm not sure I follow all of your first post (welcome to the forum by the way!). You sound like you have some personal experience of Canteen, particularly about the waiting staff. Do you know someone who works there?
Speaking for myself, I don't think anywhere in Central London can or should claim to be "a total british environment" "from the british background". It simply doesn't reflect the society we live in, in this most multi-cultural of cities. Or am I misunderstanding your point?
the original in spitalfields serves good flavoursome british food and the staff are always friendly and efficient...never any problems so i am surprised that this message was so negative...a disgruntled former employee perhaps????
I have also enjoyed several meals at the Spitalfields branch, although have yet to try the one in Waterloo. Of course there are cheaper restaurants around but, like Siduhe, I found it to be good value. The portions are generous, and the pie, mash and greens are very filling for £9. The house wine is also good at £12 - comparable with most other high street restaurants such as chain pizza places.
I would be interested to hear other people's experiences. It would be a shame if the Waterloo branch failed when the Spitalfields one has been so sucecssful. Absolutely no connection, other than being a satisfied customer.
I went to the Waterloo branch recently and had a fantastic meal and great service by a waiter who didn't sound British to me. The resto is trying to champion good British cooking and produce - not sure thats a crime.