AndyABC wrote:I love the fact that EIGHT YEARS after this thread first started, Tower Bridge Cleaners are still able to provoke such extreme reactions. They must be doing something right!
caroline28 wrote:longlaner wrote:They are called Principles, on Crosby Row, and I would avoid them at all cost. I asked them to clean a dress I only wore once: I wanted it to be impeccable, as I intended to wear it for the brunch the day after my wedding. It was in silk chiffon, and they charged me £10. When I collected it, the employee acted in a strange way, and when I came home, I realised the fabric had been badly pulled. When confronted, they said the fabric was fragile, and that it was bound to be damaged, and refused to pay for it to be mended by invisible menders. The employee I spoke to made an impressive display of bad faith and dishonesty, and I even struggled to get my £10 back!Has anyone tried out this cleaners on Crosby Row? I'm thinking about giving it a go, but would be interested to know of others' experiences.
maykiki wrote:Hi all,
I know this thread is old but I'd like to add a comment about Principles on Crosby Row.
I used to go there a lot and was very happy, but it seems their standards went down, or it seems that some of their new employees are trying to ruin the business. One in particular.
I asked them to hem my trousers once, and the hem broke literally 2 minutes after I first wore the trousers. I complained to the manager (I believe he's the manager, anyway he was not the one who did the hem the first time) and he instantly re-hemmed very well my trousers.
An other time, I went to collect some shirts, and after some painfully long minutes of wait, the employee told me they didn't have them, and that I must have had come before and forgotten about it, or it was my partner who came and didn't tell me. The guy was stinking of booze, but he insisted for almost 15 minutes and pretended he didn't understand what I was talking about when I said "Look again please, because you are obviously drunk".
I had already been annoyed by this guy everytime I brought clothes the morning, he was always rude.
He found the shirts eventually, and they had been well cleaned. But this worried me and I don't want to go there anymore, I've always been very happy but I don't want to risk giving my expensive clothes (I only dry-clean the few expensive clothes I have) to a guy who is so drunk he can't find a shirt, what would he do when dry-cleaning a dress in this state?
Anyway, that's my warning.
This thread seems to say that Crystal Dry Cleaner is a good place to go, can anyone confirm this still?
have a good day SE1 people :-)
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