hellsbells wrote:I used to be at Parker's Row and found the appointment booking system to be next to useless - you could only book for the next couple of days ahead, so whenever I called, no appointments were available or I had to spend hours trying to get through along with all the other patients trying to book at the same time. When I asked the practice manager whether he considered altering the booking system so that patients could book a few weeks in advance for appointments, he asserted that the PCT would not allow it (which was rubbish and entirely about filling quotas - i.e. being able to say to the PCT that all patients got an appointment within 2 days of asking for one). I found the nurse there to be incredibly insensitive and rude. I also found that one of the doctors was entirely dismissive of what turned out to be a quite serious health complaint. As soon as I could I moved surgeries and went to Decima Street, which were always excellent and professional. I have no connection with Decima Street. I moved again and am now at Princess Street, who I've also found to be very good. Nothing could be as bad as Parker's Row, although it may have altered in the three years since I was a patient there.
Davies wrote:I was at Mill Street and left because the one and only doctor wouldn't treat me for anything. Ear infection, kidney infection, wouldn't even examine me. Two NHS consultant's wrote to him asking him to prescribe me a medicine and he refused because it would cost money.
No one seems to be in Decima's catchment area as far as I can tell, I'm only a few streets away too.
I am at Parkers Row and sympathize with your appointment issues. They aren't great when you eventually manage to get an appointment either.
I suspect that round here in this day and age there isn't anything better.
If I'm really ill I go to the Medicentre at Waterloo. The only trouble is this runs up your credit card.
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