McQueen - your post gives me hope because I've never had expemplary service or good food at Zizzi's on Shad Thames. I really think the food is AWFUL. It's got no taste. I'd prefer to eat an air sandwich. If more people post on here agreeing with your comments then I may try it again...but until then!
PS - I think the Chop House bar is the best place to eat - you can't beat the food or the 10 pound 2 course menu. No affiliation etc etc.
London Aye - the food was ok but not exceptional, but then I wouldn't go to ANY chain restaurant expecting exceptional food. My bruschetta topping was lovely and fresh, but my main course, though flavoursome, was a bit too oily for me. the REAL reason for my post was the service, which was GREAT and I wanted the staff to get the credit they deserved. I know I would have been quick to complain on here if the service had been lousy.
While I'm on the subject, we had a great cup of tea at Teapod afterwards, and the girl who served us was lovely too ;)
James - sorry, was being thick yesterday and could not work out how to post a restaurant review, but will bear this in mind for next time.