sputnik, send a copy of the confirmation email invoice to the
intended recipients. That will at least prove to them that you
made the effort for christmas.
I gave the postman a tenner as a christmas box even though
he's useless. There's no point in falling out with him as he can
cause me more inconvenience than I can cause him.
Amazon used to have a policy of replacing any order that was "lost in the post", i.e. nicked by thieving posties, free of charge. You might want to give them a ring, explain what's happened, and get it sent to an address not in SE1. I used to find that the SW1 post-code was very reliable, as it is shared by the Prime Minister and all the government departments, so all the posties are checked out first by "our friends in the foreign office" who live in Vauxhall but who don't have a name. Simply befriend the bar manager of any pub in SW1, drink regularly there for a number of years, and then he will collect packages for you. You then pop in a couple of days after they are due and pick them up free of charge. Alternatively, move to SW1 by paying £500,000 upwards for a flat.
I am the Facilities Manager at a large business operating in SE1. I have recently been pulling my hair out at the complaints I have been receiving internally regarding delivery times and the Post Office.
On complaining to them all they could offer is that I pay for a business collection service, why should I pay when we are already paying first class and items are taking over 5 days to get anywhere.
Due to the poor delivery/collection service staff have not received their Christmas overtime and other problems have been encountered.
I have yet again complained to the Post Office and have directed them to this site and demanded an explanation. I will keep you updated as to whether we received any joy.
Good luck in your endevours !
UPDATE : I received an email reply from the Post Office within 30 minutes of mailing them. However all it did was say 'sorry for the inconvience' - I have followed it up again today since we have had more problems.
I always get other peoples mail and have been for about 10 years - I get mail with the same house number as mine but in 2 different streets, mail where the street number does not exist, my neighbours mail and I know that they get mine too even though the postcode is different. Once, when waiting for some concert tickets, less than 24 hours before the event we found out Royal Mail had tried to deliver them to the wrong address 2 weeks before and they were taken back to the sorting office because a signature was required - obviously the address where they had tried to deliver would not sign and they told them they were delivering to the wrong address. Complaining to Mandela Way sorting office (when you can get though) is a waste of time. If I have to have anything of value delivered I have it sent to where I work - this is best - I know from experience.
... and SE17 is just as bad - so don't try moving S. of the New Kent Road.
I straddled the two postal districts (back door, front door!) which sounds exciting but just means double the crap. I won't bore with the details of what happened when I tried to get redirection to my new address in NW9 - except to say that Postwatch promised
<<a manager will personally inspect your pigeonhole daily to ensure that no redirected mail is delayed>> yeah right - I've just received a bank statement posted on 12th November...
I think "Third World Postal Service" is flattering it somewhat.
Well, my credit card never made it from October. Persuaded them to send me another. Arrived Special Delivery - I wasn't in. After continuously calling for 2 days, someone eventually answered and it was delivered on Saturday. It had clearly been opened - both sides had been slit and sellotaped. So, I have had to cancel it and need to wait for another one. Thinking about complaining - but it probably won't do me any good.
Still waiting for a cheque posted in early December, birthday presents from october and god only knows what else...........