The carpet is being replaced as the choice for the ground floor communal area did not prove to be suitable as the staining cannot be lifted. Any costs associated with these carpet replacements are with the NHH development team and will have no affect to your service charge
I think the criteria behind is that the stain on the carpet was done by someone of the leaseholders whether the damages on the rest of the property were done by the contractors who worked to fix the defects.
I really think the carpet on the ground floor needs to be removed for good. People need to carry the bikes in the bike storage, that carpet will just get worse and worse.
Lena21 is right. The letter that came doesn't state they'll replace the ground floor area. I'm going to email the Property Manager, who sent the letter, and query it this afternoon. Will update you as soon as I hear back.
Although I do wish they would replace the ground floor carpet with one that is more hard wearing, or nonslip tiles. It gets mucky very quickly due to a higher level of footfall and some have wheeled their muddy bikes on it to get to the indoor bike shed.
I'm not sure if you saw Anna's note about the grass in the courtyard. Hallmark and Notting Hill intended to replaced all the grass with astroturf...
I had emailed Hallmark to let them know that we DO NOT want astro turf and said how tacky it will look etc etc. They have replied with:
"Further to residents objections Notting Hill have taken on board comments and are now looking into other suitable alternatives. I hope to update residents in the up and coming weeks to advise of their changed proposals."
Hopefully they'll come back with nicer alternatives.
PS; no news on the ground floor carpet yet, but have chased.
I'm just reading back and yeah it does seem nonsensical that they're not putting new carpet down on the ground floor. It's already getting a mess and imagine what it'll be like after a few years at this rate.
Also, did you see that letter saying a bike had been nicked from a balcony?
Thought that was kind of strange. Mildly alarming that somebody would risk climbing onto a balcony at a considerable height and being seen. What if someone had been in? Makes you wonder. Unless they got in through the front door. I'm on the second floor facing the garden so I think it's pretty low risk, but it does make me think. I have heard of thefts of biked from balconies before, but always doubted the stories.