I need to sell my flat and having never sold a flat before, I'm finding the prospect of choosing an estate agent quite daunting. Sorry to any estate agents out there, but all the ones I've met so far seem a bit slippery!
Do any of you have any advice on which estate agents to use in the area? Any recommendations gratefully received. (My flat's off Bermondsey Street)
Duncan Allen struck me as old fashioned (no website!)
Felicity Lord are pushy and would probably get a good price
I don't know anything about the three agents on Bermondsey street, who should probably be your first call.
I suggest getting several round (3 minimum) and picking the firm you feel you could have a friendly relationship with. Look at how they do their details - do you get colour photos, a map of the area, a layout of the flat etc? Are they open on Saturday, when working people look in their windows. Also see if they'll bargain on what they charge. Don't necessarily go with the one who says they'll get you the highest price - this is a trick to reel you in.
I generally concur with DavidA suggestions but can not comment on his views on other agents, I am not in the business of back stabbing.
If you wish to contact Roger Smith or Marianna Hardcastle at KALMARs Residential in 165 Bermondsey Street telephone them on 7940 7980. I hope they will give you not only a friendly but also a professional service. If not please let me know.
Having just bought in the area I thought you might like my opinion as a purchaser. I can honestly say that I see why estate agents have a bad reputation. Not one agent really listened or understood my requirement. None ever phoned back when they said they would, and trying to arrange a viewing was almost impossible.
I would definately avoid ..
Oliver Jaques (very rude and couldn't care less)
Stirling Ackroyd (I phoned and emailed 4 times and they didn't call back or send me any details)
Felicity Lord (led me up the garden path with a property already under offer)
Chestertons (completely uninterested)
Alex Neil were friendly but incapable of understanding what I was looking for.
Hamptons were the most friendly and pro-active in trying to find something for me, but even they had to be continually chased to get details or arrange a viewing.
Field and Sons also seemed a little more interested.
Didn't visit Kalmar's or Williams Lynch but I have heard that they are OK.
Resign yourself to the fact that you are likely to pay out a lot of money for a pretty lame service. If I ran my business like that I wouldn't have any customers!
If your flat is a little bit different then I would recommend Trading Spaces. Have bought and sold through them a few times and they are very good. Check out www.london-lofts.co.uk - their website.
I would steer clear of Kalmars. They have been involved in introducing new buyers to already reserved property in a development to force existing buyers to up the price they reserved the property at thinking it was already theirs. Everyone knows that reserving property is only secure in as far as you can bank on the integrity of the people involved.
If you are looking for a good estate agent, I can recommend [email protected] View. They are a good company based on the Albert Embankment, SE1. They deal with property all around London. Call 0207-840-0555 Danny Samuels (Sales) Jonathan Werth/Wendy Stewart (Lettings)
I found Oliver Jaques very helpfull as well as stirling ackroyd I think you should define what you want and where you want the propetry rather than leaving it to the estate agent to try and read your mind.