Maintenance Officer (Mulberry Housing Co Operative)

We are looking to recruit an experienced Maintenance Officer to join CSCB. This is an exciting new full time position and we are looking for someone to be responsible for managing the reactive maintenance service to Mulberry Housing Co-operative which is located adjacent to the CSCB offices in Stamford Street.

You will be responsible for recording both verbal and automated maintenance issues and ensuring they are resolved within the agreed service levels. You will maintain and manage the portfolio of approved contractors for the business, managing the relationship with contractors to ensure issues are dealt with within agreed service levels. You will liaise with the client representative and ensure status reports are delivered in a timely fashion and you will have total responsibility for running data capturing and recording on the asset management system.

You will be required to respond to occasional emergency maintenance calls which will be outside of office hours. These will need to be passed onto the relevant person(s) for action; therefore, it is essential that the successful person is willing to be flexible.

The successful person will possess the following:
A recognised qualification - either an NVQ Level 2 in Housing or CIH Level 2 Certificate in Housing Maintenance (QCF) or equivalent.
Knowledge and practical experience of delivering front line housing maintenance services with previous exposure to housing refurbishments and health and safety requirements.
Knowledge and experience in using housing or facilities management databases.
High level of customer service.
Excellent planning and time management skills.
Strong interpersonal and communication skills.
In return you can expect an excellent benefit package and an attractive location in the heart of London's South Bank, 2 minutes walk from Waterloo station.

Coin Street Community Builders (CSCB) is a social enterprise and development trust which seeks to make London's South Bank a better place in which to live, to work and to visit.

CSCB has transformed a largely derelict 13 acre site into a thriving mixed use neighbourhood by creating new co-operative homes; shops, galleries, restaurants, cafes and bars; a park and riverside walkway; sports facilities; by organising festivals and events; and by providing childcare, family support, learning, and enterprise support programmes.