Box Office Supervisor

We are looking for an enthusiastic, committed and reliable individual to join our small and hardworking Box Office team in this customer-facing role. The successful candidate will have great interpersonal skills and also be keen to work as part of a team to support audience growth and income.

You will take ticket bookings by phone and in person and act as the first point of contact for audience queries. You will facilitate e-ticket scanning at performances, functions and events at the Unicorn.

As a Box Office Supervisor, as well as being confident at taking bookings and up-selling events, you will be a more senior member of the team, troubleshooting problems for others and supporting the Interim Box Office Manager with some of the day-to-day administrative and training tasks.

You will be responsible for leading on administrating schools bookings, working with the Schools’ Officer to manage these, including liaising directly with schools. The Box Office team is part of the Marketing and Communications Department and works closely with Front of House and Development teams.

The shift pattern will vary a little from week to week so some flexible working is offered as well as required; there will be a requirement to work most weekends. The Box Office Supervisor is often the most senior member of the Box Office team during their weekend shifts, and is responsible for managing the Box Office independently during these times.

For more information and to apply please visit: https://www.unicorntheatre.com/jobs
Contract: Part-time (24 hours per week), Fixed Term contract of 10 months; our ideal start date for this role would be 7 September 2021. We will consider applications for flexible working.

Salary: £11,440 for a Fixed Term of 10 months at 24 hours per week (£22,880 FTE).

Closing date for applications: Midday, Tuesday 3 August 2021
Interviews: Monday 9 and Tuesday 10 August 2021
We would hope to meet in-person at the Unicorn building for interviews. If this is not possible, a Zoom interview can be arranged.