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Reviews of Old Thameside Inn

Clink Street, London SE1


Some reviews on this page may refer to a previous operator of the same premises.
Choose another place if you want to enjoy your meal
Itís such a pity that the staff of this lovely pub located on the bank of the Thames is so rude and unpleasant!
A friend of mine and I called in to have lunch after seeing a performance at The Globe, so it was after 3 p.m. We managed to find a table on the terrace and were going to enjoy a pleasant lunch enjoying the view of the riverside. I went to the bar since at that time waiters didnít take orders. After waiting a quarter of an hour in the line I was queue-jumped by a guy just before my turn. The barman called Darren served him the beer, but I didnít say a word avoiding confrontations. Then I started ordering.
To begin with, I asked the bartender to recommend me an English beer, but he served me an Italian one, since Ėas he explained- he hadnít heard the part of ďEnglishĒ and the Italian was his recommendation. He didnít want to serve me another pint since the Italian one was already put in the glasses. When I was going to ask for the meal he asked the number of the table, which I didnít know and I told him I was going to check this. He replayed that he wasnít going to wait for me because of the queue. I asked whether he could take my order when Iím back without making me wait all the line again, but he said no. I asked for a complaints book, and he answered that I had to wait till he attend all the people in the line. That Darren guy was unhelpful, rude and unpleasant all the time.
I went back to the table and find its number, it was put in a small dot on the corner of the table. It seemed to be a normal practice in English pubs, but we werenít aware about this. Eventually my friend and I decided not to drink the Italian beer we paid for and to have lunch in another pub enjoying local food and beverages.
Old Thameside typical of M&B
reading the previous reviews, its best to let people know that this is an M&B managed house in the nicholsons brand.
the manager is only concerned with meeting targets and being in the Nicholson Millionaires club ( turnover of 1m per year). he is under sooo much pressure to do this he probably forgets what a real publican should be like.
As for the staff, they are the lowest paid pub workers in the country ( even weatherspoons pays more) so that is why you will more than likely be served by the bottle of the barrel.
How do I know this? I was an M&B manager. would I go back? NO WAY!
There thats my axe grind and also why i would never go into that pub again!
Last week I got screamed at by a member of staff and also the Duty Manager for daring to complain that a waitress had thrown my (full) glass of wine away. Without being too dramatic, I have never experienced such awful service. There are really no words. Such a shame as it's a lovely pub aesthetically with beautiful surroundings. Oh, and the food was dire also. Have fun!
Appalling service and staff attitude - AVOID!
Tried to sit down and get some food, but ordering was such a huge ordeal with rude and unhelpful staff. They were unable to serve starters followed by main course, yet claim to aim to offer a first class service!

Asked to speak to the manager who was more abrupt than the staff and had more attitude. He couldn't have cared less.

Avoid! I do not recommend. There are plenty of other places to eat within 5 minutes walk and I definitely suggest you try and find somewhere nearby :)

Where an establishment has changed hands or rebranded, reviews on this page may refer to a previous operator of the same premises.

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Food & drink