I went for a walk along the river during the weekend and because nearby Starbuck's was too busy, we decided to walk it to this nicely looking cafe. They had cosy sofas, which is a plus. While my friend went to the toilet, I was waiting in line near leading toward the cash register. After about 10 min waiting, the waiter asked us what we would like to order and I started ordering, his female colleague jumped in, interrupted me abruptly and said that we are actually not waiting in line. Then she pointed out to another line of about 3 people that was near the entrance. I looked behind us and there were about 4 people waiting in 'our' line. So I have asked her why she is telling us that after we wait 10 minutes. She didn't even answer me and was ignoring me. I am a fairly laid back customer, but this was too much even for me. I told her that customers don't deserve such arrogant attitude and pointed out that such behavior doesn't belong in a good French cafe.
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