Transformed urology service at Guy’s Hospital

The project aimed to eliminate delays, minimise queuing and bring all the different aspects of urological diagnosis together in one place.

"My vision was to create a truly patient-focussed service, with quicker diagnosis, minimal queues for appointments and more efficient hospital services," says consultant urologist Tim O'Brien.

"The unique aspect of the centre is that it brings all of the clinicians to one place – specialist nurses, radiographers and consultants so that patients do not have to travel around the hospital for different appointments."

The new centre – which can see up to 120 patients a week – has been designed by Greenhill Jenner Architects.

Guy's and St Thomas' NHS Foundation Trust carried out the project with financial support from Guy's and St Thomas' Charity. The charity also commissioned a 40-metre mural by artist Erica Wakerly to help create a more relaxing and pleasant atmosphere for patients and staff in the reception and waiting area.

The new service means that there is no longer a waiting list for outpatients and newly-referred patients are given appointments within ten days of referral.