This was my first (and last) experience of this establishment. Really and truly dreadful. Avoid!
AND THEN the cheeky waiter asks (when we produced a card to pay) would you mind paying the service in cash.
the food wasnt even all that do your self a favour and give it a miss the tapas in the lower marsh is much better!!!!!!
Our bill before tip came to £93 - we choose to pay £100 - basically acknowledging the fact that we would pay around 8% for service, but didn't feel it was justified to pay it all.
The next thing we knew, the Manager came to our table and said "What gives you the right to not pay the tip" (whereas we had in fact paid two thirds of it).
He then stormed off in a temper. We then decided now was an appropriate time to leave. However I wanted to understand the Manager's issues more clearly.
I calmly asked him why he was so unfriendly, given that we had just parted with £100. He then started verbally abusing me - calling me (and I quote) "a f*****g c***" and that we were not welcome in his so called establishment again.
I tried to discuss the situation, at which he continued to verbally abuse and show abusive hand gestures to me and my party. He did this in front of the whole restaurant, so I hope everyone else who witnessed this situation could see the disgusting service we had been given
I am now going to report this matter to every restaurant review forum possible, as well as Southwark Council.
Some of you may wish to side with thh Manager's point of view, in that we should have paid the full tip. However this was discretionary tip, and we were not at liberty to pay any of it.
Anyhow, Mar I Terra was a good, solid second choice, and we were interested to see if things had changed since our last visit 2 years ago when the food was excellent but the wine was poor for the price and very expensive. In short, we had not been back.
Sadly, whilst we were made to feel very welcome and we enjoyed a delicious selection of excellent hot and cold dishes, the choice of wine is still the achilles' heel of this restaurant. We paid £18 for one of the cheapest bottles on the menu, and it could be only described as distinctly average "mountain wine". A half decent riocha - nothing special in Spain (or come to think of it Tesco?)- will set your wallet back significantly in the order of £30 plus, removing the "cheap" from the phrase "cheap midweek tapas".
Perhaps with Brindisa at Borough and Meson don Felipe so full, people are telling Mar I Terra to think again about their wine menu? I certainly am!
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