Granted, it is a fantastic building steeped in history and is actually owned by the National Trust I believe. However, the staff are beyond rude and ignorant.
A group of 5 friends including myself had had a catch up drink and meal in Borough Market nearby which was lovely. We were having a really nice evening when we decided that we would have one final drink somewhere else nearby before heading our separate ways. Unfortunately we chose The George.
It was approx 10:30pm and so we knew there would be plenty of time for the one drink we all wanted before last orders were called. However, shortly after ordering at the bar inside, it became clear that one of the bar staff in particular was cruising for an argument with customers. He proclaimed at the top of his voice "Do not buy any drinks that you are not capable of drinking because we have a ruthless drinking up policy here at The George". Little did we know that were about to find out that "ruthless" didn't even go anywhere near far enough to describe the actions this person was will willing to take.
We moved to the large outside seated area and enjoyed chatting and drinking for what must of been about ten to fifteen minutes or so. At around 11:00pm, burly security men began wandering around the courtyard and informing customers that they needed to "drink up and begin to make their way to the front". This is usually standard practice across pubs in England. People do need to be asked to drink up and start making a move otherwise they would be there all night. However, it is not something that usually happens before drinking up time has passed.
The original member of staff who had been shouting the odds at customers at the bar earlier then began to do the same to people outside. He approached our group and began speaking to us all extremely rudely and abusively. When challenged he simply became ruder. Another customer on a table separate to us commented that she had never been treated this way in all her life. This "barman" then even became physical with a member of our group. He actually took hold of a female friend's arm which was clutching a glass or red wine and twisted it so that the contents poured all over the floor.
There were scenes of outrage as everyone was shoved out of the courtyard and onto the street before the gates were slammed shut. There were many customers who were angry and voicing their disgust at the way they had been treated.
DO NOT GO HERE TO DRINK OR EAT UNLESS YOU WANT TO BE TREATED LIKE DIRT WITH THE DISTINCT POSSIBILITY OF BEING PHYSICALLY AND VERBALLY ABUSED. CERTAINLY DO NOT TAKE CHILDREN TO THIS PUB. AS A LOCAL, I WOULD RATHER WALK FURTHER TO GO ELSEWHERE OR SIMPLY GO HOME WITHOUT A DRINK. SHOCKING.
The first time there were 8 of us wanting lunch on Sunday. We tried to order food, and were sent to order drinks first. On returning, one food order was taken, the rest of us were told by the wold's most unfriendly waitress that we had to wait an hour... we had our drinks. The manager never appeared, but they did take our food order and deliver it. Soggy broccoli; really bad, catering, mustard; awful meat etc. Oh yes, and instead of wine by the glass, you get a quarter bottle of something that I would hesitate to put on my chips...
Not put off by this (am I mad?) I returned with a friend for a very similar experience except that the food was worse.
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